Kit Merker

Kit Merker is Chief Operating Officer for Nobl9. Prior to Nobl9, Kit helped grow JFrog into a multi-billion-dollar company and worked as a product manager for Kubernetes and related container initiatives for Google Cloud. Before that he spent 10 years at Microsoft, where he worked on several products - Windows, Azure, Office 365, & Bing.

Is MTTR Dead? Why SLOs are Revolutionizing Reliability.

Jul 10, 2024

Friends, SREs, countrypeople, lend me your ears. I come to bury MTTR, not to praise it. In the world of IT and software engineering, the Mean Time to Recovery (MTTR) has long been a key performance indicator (KPI). It's simple in concept—how long doe...

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Webinar: Navigating DORA Compliance: Insights from Industry Leaders

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How to Convince Your Boss to Adopt Service Level Objectives

May 24, 2023

Talking to your boss about new approaches they may need to become more familiar with is da...

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Differentiating Services with SLOs to Grow Revenue

May 23, 2023

Differentiating services from the competition can grow revenue. Adopting SLOs (Service Lev...

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Front Page, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

Announcing SLOconf 2023: A Global Event With a Local Feel

Dec 12, 2022

I’m pleased to announce that SLOconf 2023 will be on May 15-18! You can register and submi...

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Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience, Monitoring/Observability, Featured

Naming Conventions for Labeling SLOs

Nov 27, 2022

Naming things is hard. Naming conventions are a simple way to ensure everyone understands ...

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Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience, Featured

Measuring Technology ROI: SLOs for CFOs

Jun 2, 2021

Imagine this: you’re the CFO of a large company, and your job is to ensure the business’ f...

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Error Budget, Product Management, Service Level Objectives (SLO), Customer Experience

Driving SLO Adoption through CICD

May 18, 2021

The most persistent question in the world of SRE-hopefuls: How do you get developers in yo...

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Error Budget, Product Management, Service Level Objectives (SLO), Cross-Team Alignment

SLOconf Speaker Profile: Steve McGhee

Apr 26, 2021

Steve McGhee, Reliability Advocacy Engineer for Google, spoke to us about SLOs and our upc...

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Error Budget, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

SLOconf Speaker Profile: Alina Anderson

Apr 20, 2021

I recently had the opportunity to sit down with Alina Anderson, Senior TPM of Site Reliabi...

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Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Cross-Team Alignment, Customer Experience

Why Your Marketing Site Needs Reliability Targets (SLOs) Too

Apr 7, 2021

I’ve heard it from engineers a thousand times, “Our software works great; it’s just our ma...

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Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Cross-Team Alignment, Customer Experience

The Edge of Excellence: How to Delight Customers at Scale in Digital Services

Mar 23, 2021

“How much unreliability can we get away with?“ Seems like a strange question for a busines...

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Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

Tame the YAML in 2021

Jan 4, 2021

Nobl9 COO Kit Merker joined TFiR’s Swapnil Bhartiya to talk about what he sees on the hori...

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Error Budget, Service Level Objectives (SLO), Site Reliability Engineering

The Ultimate Guide to Reliability Talks at re:Invent 2020

Nov 30, 2020

This year AWS re:Invent has gone online. While the overall schedule has a ton of great con...

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Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

SREs: Stop Asking Your Product Managers for SLOs

Nov 23, 2020

Originally published at DevOps.com on October 30th, 2020 One of the fundamental premises o...

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Error Budget, Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

Going to KubeCon in Search of Reliability Talks? The Ultimate Guide.

Nov 12, 2020

If you’re into SLOs and you’re going to KubeCon + CloudNativeCon North America November 17...

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Front Page, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

Nobl9 and Lightstep Partner to Integrate Distributed Tracing Technology into SLO Management Platform

Nov 5, 2020

UPDATE: Nobl9 is now GA. Try it today Press release: November 5, 2020 Joint development ef...

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Front Page, Error Budget, Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Cross-Team Alignment, Customer Experience

Delivering the Right Data for Better SLOs with Nobl9 & New Relic

Nov 2, 2020

UPDATE: Nobl9 is now GA. Try it today Originally published at New Relic on November 2nd, 2...

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Front Page, Error Budget, Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Cross-Team Alignment, Customer Experience

Nobl9 & Adobe Systems: Let’s Talk SLOs for OpenStack

Oct 22, 2020

Delivering reliable software services is a challenge for any team running infrastructure, ...

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Front Page, Error Budget, Service Level Objectives (SLO), Site Reliability Engineering

5 “Reasons” I Hate SLOs

Sep 9, 2020

Excuses! I’ve heard them all. When it comes to why people “hate” Service Level Objectives ...

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Error Budget, Product Management, Service Level Objectives (SLO), Site Reliability Engineering, Customer Experience

Nobl9 and Datadog: Better Data Makes Better SLOs

Aug 31, 2020

At Nobl9, we’ve been working hard to build our service level objective (SLO) platform that...

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Error Budget, Service Level Objectives (SLO), Site Reliability Engineering

Reliability Evolution from Datacenter to Cloud: Interview with Less Lincoln, SRE at Microsoft

Aug 20, 2020

Less Lincoln shares tales of datacenter dysfunction and how the rise of automation and por...

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Site Reliability Engineering, Video

Want a Reputation for Reliability? Keep it Simple. Interview with Matt Klein

Aug 14, 2020

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Kit Merker

Resources

Your Ultimate Resource for Service Reliability: The Complete Guide to Error Budgets, Maintenance Strategies, and Proven Error Budget Management Tips

Is MTTR Dead? Why SLOs are Revolutionizing Reliability.

Webinar: Navigating DORA Compliance: Insights from Industry Leaders

All Posts

How to Convince Your Boss to Adopt Service Level Objectives

Differentiating Services with SLOs to Grow Revenue

Announcing SLOconf 2023: A Global Event With a Local Feel

Naming Conventions for Labeling SLOs

Measuring Technology ROI: SLOs for CFOs

Driving SLO Adoption through CICD

SLOconf Speaker Profile: Steve McGhee

SLOconf Speaker Profile: Alina Anderson

Why Your Marketing Site Needs Reliability Targets (SLOs) Too

The Edge of Excellence: How to Delight Customers at Scale in Digital Services

Tame the YAML in 2021

The Ultimate Guide to Reliability Talks at re:Invent 2020

SREs: Stop Asking Your Product Managers for SLOs

Going to KubeCon in Search of Reliability Talks? The Ultimate Guide.

Nobl9 and Lightstep Partner to Integrate Distributed Tracing Technology into SLO Management Platform

Delivering the Right Data for Better SLOs with Nobl9 & New Relic

Nobl9 & Adobe Systems: Let’s Talk SLOs for OpenStack

5 “Reasons” I Hate SLOs

Nobl9 and Datadog: Better Data Makes Better SLOs

Reliability Evolution from Datacenter to Cloud: Interview with Less Lincoln, SRE at Microsoft

Want a Reputation for Reliability? Keep it Simple. Interview with Matt Klein

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