Effective Date: October 26, 2021
1. PURPOSE; YOUR ACCEPTANCE; UPDATES. Nobl9 Inc., a Delaware corporation (hereinafter, “Nobl9” “we” “us” “our”), operates the website nobl9.com (the “Website”). We develop and offer service-level objectives (SLOs) analytics software for non-technical business leaders, software engineers, and dev ops teams, providing them with the insights and tools they require to unify processes and set data-based business priorities by balancing the delicate equipoise between SRE and development, reliability and velocity. The Website allows you to easily access and use content, including features, resources and other information intended to help you learn about the services we may offer. The Website also provides information for investors and potential investors.
• Intended Users of the Website. Our Website is intended only for use by adults, either for themselves or on behalf of their companies or organizations, and is not intended for use by anyone under the age of 18 (or the legal age of majority). We do not knowingly collect Information from anyone under the age of 18. If you have reason to believe that a child has provided us with Information, please contact us and we will endeavor to delete that Information from our databases.
3. INFORMATION WE COLLECT.
• Information We Collect Directly from You. While visiting our Website, we may ask you to provide us with Information that can be used to contact or identify you, including, without limitation, when you complete an interest form. Information may include, but is not limited to, your email address, first and last name, company/employer name, telephone number, and physical and/or mailing address. For purposes of this Policy, please note that Information includes Information you provide about yourself and/or other individuals within your company or organization on whose behalf you are using the Website or completing and submitting our “Contact Us” form. You may, however, visit portions of the Website without providing any Information.
• Usage Data. We may also collect Information that your browser sends whenever you visit the Website (“Usage Data”). This Usage Data may include Information such as your computer’s Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Website with a mobile device, this Usage Data may include Information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
• Investor Information. Per Section 5 of this Policy, we may collect, use, and share Information from and about investors in connection with an investment-related transaction. This may involve the disclosure of Information about investors to third parties to facilitate the implementation, administration, and management of any such transaction.
4. HOW WE USE YOUR INFORMATION. We and our service providers process Information about you where it is in our legitimate interests to do so and not overridden by your rights. We use your Information in order to:
• authenticate your identity;
• personalize, maintain, and optimize the Website for you, and allow you to participate in interactive aspects of the Website;
• notify you of changes and updates to the Website;
• process your payment information, if applicable;
• communicate with you, including (when in line with the preferences you have shared with us) providing you with interest-based information and advertising;
o Note: by providing us with your contact Information you consent to allowing us to use that Information to send you Website and other interest-based updates, notices, and advertising. If we do so, we will provide an option for you to opt out of receiving these types of communications.
• respond to your comments, questions, and requests and provide customer service and support;
• monitor and analyze trends, usage, and activities in connection with our Website and address any technical issues;
• support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error, or any illegal or prohibited activity;
• communicate hiring and employment opportunities and decisions;
• perform contracts with our service providers;
• comply with applicable laws and respond to legal requests;
• carry out any other purposes described to you at the time that we collect the Information.
If you are in a jurisdiction that requires a specific legal basis for processing Information, our legal basis for collecting and using the Information described in this Policy will depend on the type of Information and the specific context in which we collect it but will fall into one of the above categories.
We may also de-identify and aggregate your Information for our own purposes. “De-identified” Information is Information that has been stripped of your identifiers, such as your name, contact information, and other identifying data, such that you cannot reasonably be identified as an individual. “Aggregated” Information is Information that has been combined with that of other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified.
5. HOW WE SHARE YOUR INFORMATION.
• With Our Service Providers. We use service providers in connection with operating and improving the Website to assist with certain business purposes, such as payment processing, email transmission, data and website hosting, managing our ads, and some aspects of our technical and customer support. These service providers, which include data analytics providers, may access, process, and store Information about you on our behalf for the purposes we authorize, subject to confidentiality obligations.
• Merger, Sale, or Other Asset Transfers. If Nobl9 is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, Information about you may be shared, sold, or transferred as part of that transaction. We may also share Information about you with current or future affiliates.
6. HOW WE PROTECT YOUR INFORMATION. The security of your Information is important to us. We secure your Information using industry-standard physical, procedural, and technical measures designed to prevent unauthorized or unlawful access, disclosure, or destruction of Information. However, no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your Information, we cannot ensure or warrant the security of any Information you transmit to us, and you use the Website and provide us with your Information at your own risk. If you have reason to believe that your Information is no longer secure (for example, your Nobl9 account password may have been compromised), please immediately email us at firstname.lastname@example.org.
We will retain your Information as long as your account is active, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that, except as required by applicable law or our specific agreements with you, we will not be obligated to retain your Information for any particular period and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you.
8. YOUR RIGHTS TO YOUR INFORMATION. You may at any time request that we update, correct, or delete your Information by emailing us at email@example.com. Please note it may take us up to 30 days to process your request. Additionally:
• U.S. State Privacy Rights. Certain U.S. states (including, but not limited to, California, Colorado, and Virginia) provide their state residents with additional legal rights concerning their Information. If you are a resident of one of these states and are using our Website, you may have the right to: (i) have Nobl9 disclose further details on the categories and pieces of Information that we have collected about you, including what we share with third parties or affiliates for those third parties’ or affiliates’ direct marketing purposes; (ii) have Nobl9 disclose what Information we plan on collecting about you before we collect it; (iii) opt out of our marketing and/or analytics activities; (iv) have Nobl9 delete any Information which we have collected about you; (v) ensure that Nobl9 does not sell your Information; and (vi) ensure that Nobl9 provides you with equal services without discrimination.
As noted above, we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
If you would like to make a state law-related request, please email us at firstname.lastname@example.org. Please note that we may ask you to verify your identity before responding to the request, and that we have 30 days to respond to you.
If you would like to make a GDPR-related request, please email us at email@example.com. Please note that we may ask you to verify your identity before responding to the request, and that we have one month to respond to you.
• By email: firstname.lastname@example.org
• By mail: Nobl9, Inc., 330 Bear Hill Rd., Suite 203, Waltham MA 02451, USA
Additionally, as noted above, you also have the right to lodge a privacy-related complaint with your state or national data protection enforcement agency.