Alex Hidalgo

Alex Hidalgo

Alex Hidalgo is the Principal Reliability Advocate at Nobl9 and author of “Implementing Service Level Objectives.” During his career he has developed a deep love for sustainable operations, proper observability, and using SLO data to drive discussions and make decisions. Alex’s previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching college basketball. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. Alex has a BA in philosophy from Virginia Commonwealth University.

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Resources

Your Ultimate Resource for Service Reliability: The Complete Guide to Error Budgets, Maintenance Strategies, and Proven Error Budget Management Tips

Latest Article

Is MTTR Dead? Why SLOs are Revolutionizing Reliability.

Jul 10, 2024

Friends, SREs, countrypeople, lend me your ears. I come to bury MTTR, not to praise it. In the world of IT and software engineering, the Mean Time to Recovery (MTTR) has long been a key performance indicator (KPI). It's simple in concept—how long doe...
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