SLOs

Service Level Objectives (SLOs) are the key to the ultimate value proposition for any business. They give you the visibility to ensure that your products and services are meeting your expectations of your customers’ experience. SLOs also provide you with the framework to be confident not having 100% reliability in a planned way. It’s a win / win.

Why SLOs?

SLOs are essentially a target set for a given system’s desired consistency of behavior over time. Tracking SLO adherence is dependent on SLIs, which are a way to measure if an SLO is being met or not. If a system or service is not meeting its SLO, there are consequences such as performance degradation, outages, or impact on customers. SLOs balance the possible negative repercussions and the lack of availability to determine a reasonable uptime goal for that service, with the downtime afforded in that SLO as the error budget.


SLOs To The Rescue

As an SLO approaches (but never reaches) 100%, the cost of reliability increases exponentially.
Your software releases slow down as you build expensive infrastructure far beyond user expectations.
Not all downtime is equal, so fine-tuning SLOs that correlate with business KPIs will give you a clearer picture of where to spend your time and energy – delivering new features or paying down technical debt. Not just nines for nines’ sake; find the right nines for the job.

chart-v3-1
SLOs in Minutes, Not Months

Get Started with Nobl9 Free Edition

Start Now

GitOps Ready SLOCtl and SLO Yaml

Setting Up A Prometheus SLO

Creating a Service Level Objective

sloconf_logo

For Site Reliability Engineers

Site Reliability Engineering is one of the hottest areas as companies look to build reliable systems and their online presence. As companies rush to adopt Site Reliability Engineering principles, Service Level Objectives (SLOs) are the most important place to begin. SLOs are the combination of cultural philosophies, practices, and tools.

The SRE community needs a place to gather and focus on SLOs in depth. This virtual conference will cover topics at all levels, from introduction to SLOs to the practical application of SLOs. This conference is a community event made and led by Site Reliability Engineers and influencers who care about reliability and becoming more customer centric by adopting, measuring and optimizing SLOs.

SLOs in Minutes, Not Months

Get Started with Nobl9 Free Edition

Start Now

Element 7-1Companies who view their business architecture as their technology architecture use software development and deployment as a competitive weapon."

Stephen Elliott, Group Vice President - IDC
Stephen-Elliot-cutout
hero-pics-reliability-alex

Alex Hidalgo on Reliability Reporting: Painting the Big Picture for SLOs

Chock-full of example scenarios you’ve probably experienced yourself, Chapter 17 of Implementing Service Level Objectives by our own Alex Hidalgo covers the ins and outs of SLO-based reliability reporting. Hidalgo walks you through how to make the best use of this approach, why other methods fall short, and how using SLOs can really make a difference for the people in your organization.

Defining SLOs:
A Practical Guide

Defining a Maturity Model for SLOs

Benchmarking SLOs Using Chaos Engineering

SLOs in Minutes, Not Months

Get Started with Nobl9 Free Edition

Start Now

Recent Blog posts

What is Reliability Anyway?
Jan 25, 2023
We all want our services to be reliable, and service level objectives (SLOs) are perhaps o...
Learn more

2022 Year in Review
Jan 3, 2023
Happy New Year! We hope you had a great holiday break and want to wish you all the best as...
Learn more

Announcing SLOconf 2023: A Global Event With a Local Feel
Dec 12, 2022
I’m pleased to announce that SLOconf 2023 will be on May 15-18! You can register and submi...
Learn more

Leverage SLOcademy to Start Your Adventure With Nobl9
Nov 29, 2022
If you’re new to Nobl9 and building SLOs, you might wonder, “Where should I start?” To hel...
Learn more