You're Measuring Teams

Microsoft Teams has become a critical part of how organizations communicate, from company-wide updates to high-stakes executive conversations. But while most teams track performance metrics, very few are actually measuring the experiences that impact the business.

In this session, Neal Lauther (Kollective) and Brian Singer (Nobl9) will discuss why traditional monitoring falls short for collaboration platforms and how teams are beginning to connect real-user experience signals with Service Level Objectives (SLOs) to define what good actually looks like.

We’ll walk through how to move beyond dashboards and start measuring collaboration performance across networks, devices, rooms, and users, so teams can shift from reacting to issues to managing reliability in a more proactive and accountable way.