Microsoft Teams Telemetry Untitled design (35)

Businesses depend on Microsoft Office. How can you ensure it's reliable? 

Our newest partnership with Kollective gives visibility into Microsoft Teams performance like never before

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Partnership Background

Teams runs your meetings, events, and daily work. When it fails, the cost shows up immediately as lost time, broken meetings, and misinformed decisions. Don't accept this loss in productivity. Know when your collaboration is failing you.

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Kollective gives you a way to see what is really going wrong in your own environment. It shows which offices, networks, rooms, and devices are causing bad meetings, and where people are struggling the most. Customers use it to cut tens of thousands of collaboration support tickets and save hundreds of thousands of dollars a year in avoidable troubleshooting. Kollective is already trusted by some of the world’s biggest brands to keep large video events and everyday collaboration running smoothly.

  • More actionable observability
  • A holistic view of services defined by the business users
  • Optimized IT resource spending through high-confidence, data-driven insights
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Nobl9 turns Kollective’s insight into clear reliability standards for calls and meetings, so everyone agrees what “good enough” looks like for key teams, locations, and events. When performance starts to slip, Nobl9 highlights it early and points you to the areas that matter most to the business. Together, Kollective and Nobl9 help you move from "Teams is just broken sometimes” to “here is exactly where it hurts, here is what we will fix, and here is how we will know it worked."

  • Full-stack observability
  • Service Level Objectives
  • Integration with Cisco/Appdynamics and ThousandEyes
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Ready to set SLOs on Kollective Telemetry?

Why Measure Microsoft?

Microsoft 365 (including Teams) has become the default productivity stack for large organizations. Measuring how it works in your environment is essential for how employees get work done.

~70%

of Fortune 500 firms and millions of companies hold Microsoft 365 licenses

90%

of technical issues in virtual meetings are never reported

up to 50%

of virtual meeting time is wasted due to technical difficulties

The numbers indicate that dependence on Microsoft Teams comes with hidden reliability and human costs. Virtual collaboration is fragile and tiring for employees.

What's Kollective?

Collaboration Reliability is Hard

Even with comprehensive event data, organizations still struggle to answer questions like:

  • What’s our reliability standard for Teams calls and meetings?
  • How do we know when performance is good enough for our business?
  • Where should we prioritize improvements?
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We Make the Impact Of Teams Easy to Measure

Actionable SLOs for Microsoft Teams:
Define clear reliability targets based on real collaboration experience data.
Business-aligned visibility:
Show how performance affects meeting quality, communication flow, and productivity.
Proactive reliability improvements:
Spot patterns, degradations, and unusual behavior before they affect key users or events.
Shared language across teams:
SLOs help collaboration, IT, and engineering teams align around a single benchmark for “good enough.
Scalable governance framework:
Apply standards across all collaboration services and locations without manual configuration.

What We're Saying

"SLOs give organizations a clear, shared language for evaluating collaboration performance. With Kollective telemetry, we can help customers measure what truly matters to their Teams experience."

Brian Singer — CPO — Nobl9
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"Kollective provides deep insight into the Microsoft Teams experience across your enterprise. Partnering with Nobl9 allows customers to connect this insight to reliability standards and business expectations."

Stephanie Newman — Director of Global Channels & Alliances —Kollective
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The Nobl9 Approach to Reliability

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At Nobl9, we believe in embracing the reality that no software is perfect. Your users understand this too. Service Level Objectives (SLOs) help you manage this imperfection by setting failure thresholds that keep customers satisfied without driving up costs unnecessarily. Without them, many end up overspending on observability to capture everything, but end up with too much noise to align performance with user expectations.

An SLO is only useful when the data behind it is reliable, normalized, and tied to real user experience, and most organizations struggle to define, maintain, and govern that context consistently over time.

Nobl9 simplifies SLOs by handling the hard parts for you. It connects to the right data, keeps it consistent as systems change, and applies a shared framework so teams define reliability the same way. That lets organizations focus on improving outcomes instead of debating thresholds and maintaining spreadsheets.

 

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