Originally recorded on September 18, 2024

Traditional metrics like Mean Time to Repair/Recovery (MTTR) are increasingly seen as outdated in a world where customer expectations demand more than just reactive measures. Join us for a deep dive into how Service Level Objectives (SLOs) revolutionize reliability, moving organizations from fixing problems to preventing them. Our expert panel, including leaders from Ergonautic, Prowler, and Nobl9 will discuss why it’s time to rethink MTTR and embrace metrics that truly matter.